Patient Guides / Language and Support
How to Use Food Delivery Apps in China: Meituan & Ele.me Guide for Foreigners
Summary: Just arrived in China and craving a meal at midnight? There's an app for that — and it delivers in 30 minutes. Food delivery in China is among the most advanced in the world. Whether you live in Shanghai, Beijing, or a smaller city, apps like Meituan and Taobao Flash Purchase (formerly Ele.me) make ordering food fast, affordable, and surprisingly easy — even for foreigners.
Author: China Medical Info Published or updated: 2026 Read time: 7 min read
Editorial And Source Review
Editorial review: China Medical Info Editorial Team. Last content check: July 3, 2026. Educational scope, clarity, verification pathways, and safety disclaimers. Not clinical review, diagnosis, treatment guidance, legal advice, visa advice, or insurance advice.
Official Source Paths
Use these official sources to verify current rules, policies, services, or payment requirements before acting on this educational guide.
- National Health Commission - Official English-language health service and public health information.
- National Immigration Administration - Official entry, stay, and immigration-service information for visitors and foreign residents.
- State Council services and policy resources - Official English-language public-service resources for living, visiting, and emergency preparation in China.

China's food delivery market is the largest in the world, with hundreds of millions of orders placed every year. The two dominant platforms — Meituan (美团外卖) and Taobao Flash Purchase (淘宝闪购), formerly known as Ele.me — cover nearly every city, neighbourhood, and restaurant type in the country. For expats and foreign visitors, these apps can feel overwhelming at first: the interface is in Chinese, payment requires local setup, and navigation takes some getting used to.
The Two Main Apps: What's the Difference?
Meituan (美团外卖) - China's largest food delivery platform, recognisable by its yellow kangaroo logo - Also covers hotels, attractions, ride-hailing, and more - Preferred by most expats for its wide restaurant network Best for: daily use, variety, and multi-service convenience. Taobao Flash Purchase (淘宝闪购) — formerly Ele.me - Owned by Alibaba, rebranded in late 2025 - Integrated with the Taobao and Alipay ecosystem - Expanding beyond food into all-category instant delivery (groceries, medicine, electronics) - Easier payment setup for users already on Alipay Best for: Alipay users and those who want broader delivery categories. Note: As of late 2025, Ele.me has officially rebranded as Taobao Flash Purchase (淘宝闪购). The core service remains the same, but the app and branding have changed.
How to Register, Set Up, and Pay
Step 1 — Get a Chinese Phone Number Both apps require a Chinese SIM card to receive OTP verification codes. Purchase one at major international airports, China Unicom / China Mobile / China Telecom stores, or some convenience stores in large cities. Step 2 — Download and Register - Meituan: enter your Chinese phone number, receive and enter the SMS code, or log in via WeChat - Taobao Flash Purchase: log in with your Taobao/Alipay account, or register using your phone number Pro tip: Logging in via WeChat or Alipay is the easiest route for foreigners — no separate account needed. Step 3 — Set Up Payment Neither app accepts foreign credit cards directly. Use WeChat Pay or Alipay — both now support international cards. - WeChat Pay (for Meituan): Open WeChat → Wallet → Add Bank Card → link your Visa or Mastercard - Alipay (for Taobao Flash Purchase): Open Alipay → link your international card under "International Card" Both WeChat Pay and Alipay have streamlined the process for foreigners since 2023 — most international cards now work without issue.
How to Order Food & Tips for Foreign Residents
Ordering on Meituan: - Open the app → set your delivery address - Browse restaurants by category or search by name - Select items (most listings have photos), add to cart, review order - Choose delivery time (ASAP or scheduled) → pay via WeChat Pay - Track your delivery in real time Ordering on Taobao Flash Purchase: - Open the app → enter your location - Browse food, groceries, or other categories - Select items → pay via Alipay → track your order live on the map Average delivery time: 30–45 minutes in major cities. Language tip: Both apps are primarily in Chinese. Use your phone's built-in translation (iOS: Translate button / Android: Google Translate overlay) to read menus and button labels. Tips for Foreign Residents: - Use photos to navigate — most restaurants include food photos even if text is in Chinese - Save your address in both apps for faster ordering - Check the restaurant rating — look for ★4.5+ and high order volume - Order from chains — KFC, McDonald's, Subway, Pizza Hut all have English-friendly menus - Use the WeChat Mini Program for Meituan if you prefer a translated interface Common Mistakes to Avoid: - Entering the wrong delivery address (confirm on the map before ordering) - Forgetting minimum order requirements - Not checking if the restaurant is still open - Ignoring estimated delivery time during peak hours (lunch 11:30–13:00 / dinner 18:00–20:00)
Summary
Food delivery in China is one of the most seamless and affordable daily conveniences available to foreign residents. With Meituan and Taobao Flash Purchase, you can order from thousands of restaurants, receive groceries in under an hour, and track everything live on your phone. The setup takes a little effort upfront — mainly getting a SIM card and linking your payment method — but once you're set up, ordering food in China is genuinely one of the easiest parts of daily life.
This article is for informational purposes only and does not constitute medical, legal, emergency, translation-certification, or safety advice. Verify emergency procedures, translation requirements, app availability, and hospital support options with relevant official sources and qualified professionals.